Cancellations and Returns
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have the legal right to cancel your order within 7 working days from the date on which you receive the goods by sending us a notice of cancellation in writing and returning the goods to us in their original, unopened and unused condition. To exercise the right to cancel, you must inform us by email to: firstname.lastname@example.org, or via our Contact Us form providing us your order number.
We are not able to stop processed orders from dispatch, even if you send us notice of cancellation before receiving your Dispatch Confirmation.
We will do our best to deliver goods promptly, however, we can not accept liability for delay in delivery for any cause. See our delivery information for more details.